1
Most Innovative Use of Mobile Technology
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award description:
this award will be presented to the company who has built a platform or application utilising mobile technology to deliver an innovative business solution.
award criteria:
1. an application that has embraced emerging mobile technologies
2. a workflow or usage of mobile technology that is novel and not obvious
nominated company name:
why does this company deserve to be nominated?
2
Green Service Initiative of the Year
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award description:
the winner of this award is being recognised for innovative and sustained positive environmental contribution through its business strategy and demonstrated activities.
award criteria:
1. company-wide commitment to reducing its impact on the environment while maintaining the highest standards of service delivery
2. conscientious decision making strategy which improves business performance while maintaining a 'green' approach to success
nominated company name:
why does this company deserve to be nominated?
3
Best Health & Safety Implementation
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award description:
this award will be presented to the company which has health & safety at the forefront of its field service delivery.
award criteria:
1. operational efficiency through stringent health and safety standards
2. evidence of carefully planned and executed health and safety compliance in the field
nominated company name:
why does this company deserve to be nominated?
4
Best Agency Implementation
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award description:
this category is open to any agent company that provides field based services on behalf of a third party or service contract owner. the panel will look for evidence of how the agent company contributes to uniform service delivery by the contract owner.
award criteria:
1. the measures the agency has put in place in order to comply with the protocol of the service contract owner, and follow its procedures
2. the technology used by the agency to deliver timely reporting to the service contract owner
3. the manner in which the agency conduct customer satisfaction surveying
nominated company name:
why does this company deserve to be nominated?
5
Best International Service Provision
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award description:
this category requires service companies to showcase to the panel, their best use of technology for international business acquisition, and provision of service to these clients.
nominated companies will supply to the panel an example of an exceptional international client win using technology, under the following headings:
- name of client,
- details of client requirement,
- details of the technology used to win the contract,
- contract type,
- date the contract was awarded and duration of contract,
- description of technology used to manage the international client remotely from ireland.
please supply a case study of your international client if available, to support your nomination
nominated company name:
why does this company deserve to be nominated?
6
Service Manager of the Year
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award description:
the individual will have demonstrated competence in their field of work and be able to provide examples of their leadership in their company's successful ventures.
award criteria:
1. examples of how exemplary leadership was demonstrated by this individual
2. contribution by the service manager to their company's product or service success through their proactive approach
nominee name:
why does this person deserve to be nominated?
7
Client Voted: Exceptional Service – Individual Engineer
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award description:
this award recognizes and honours the individuals who are at the forefront of the irish service industry – your engineers. your clients are invited to vote for the engineer in your company whom they feel has delivered outstanding service.
each nomination must include a testimony of when the nominated engineer exceeded expectations and executed exceptional service delivery.
your clients may be contacted by the irish field service awards panel to verify their nomination.
nominee name:
why does this person deserve to be nominated?
8
Client Voted: Exceptional Service – Service Department
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award description:
the most heavily voted category in 2010, the client voted: exceptional service – service department award calls for nominations from your clients in recognition of the exceptional customer care your service department delivers.
each nomination by your clients must include an example of when and how your service department delivered first class service.
your clients may be contacted by the irish field service awards panel to verify their nomination.
nominated company name:
why does this company deserve to be nominated?
9
Engineer Voted: Best Service Employer
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award description:
the best service employer award will be awarded to the company whose ethos is focussed on promoting the highest standard of service delivery.
the winner will be the company who receives the most votes from its own field engineers and contractors. there is one vote per engineer/ contractor only. the panel may contact individual engineers/ contractors to verify their vote. nominations must include an example of how at least one of the below criteria has been achieved:
1. customer focused and professional development of staff
2. recognition of the achievements of its staff members
3. demonstrate specific strategy adopted to maximise staff contribution to the company's development
nominated company name:
why does this company deserve to be nominated?
10
Service Leader of the Year
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award description:
the winner will have achieved recognition from customers for their services in areas such as product or service expertise and advice, on-time delivery and after sales care.
award criteria:
1. notable contribution to the irish service industry
2. raising the standards of the irish service industry through excellence in customer care
3. delivery of high quality products or services
nominated company name:
why does this company deserve to be nominated?
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closing date for nominations is
friday feb 24th, 2012
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